Indonesia Quitline — Quitline.INA — Layanan Berhenti Merokok 0800-177-6565

Frequently asked questions

Is there a national quitline in Indonesia?

Yes. Indonesia's national stop-smoking helpline is Quitline.INA, on the toll-free number 0800-177-6565. It is operated by the Ministry of Health (Kemenkes) and gives free counselling to people who want to quit. When the phone service is temporarily paused, smoking-cessation counselling (Layanan UBM) is still available in person at Puskesmas community health centres.

Source: Direktorat P2PTM, Kemenkes — Quitline.INA 0-800-177-6565 (free call service) , Direktorat P2PTM, Kemenkes — Pengumuman Operasional Layanan Quitline.INA

Is help to quit smoking free in Indonesia?

Yes. Quitline.INA is a free-call service: the 0800 prefix means calls to 0800-177-6565 are toll-free for the caller. The counselling itself is also provided at no charge by the Ministry of Health. Cessation counselling at Puskesmas community health centres is likewise free.

Source: Kementerian Kesehatan RI — Layanan Konseling Berhenti Merokok (0-800-177-6565) , Direktorat P2PTM, Kemenkes — Quitline.INA 0-800-177-6565 (free call service)

What does Quitline.INA offer?

Quitline.INA provides telephone counselling and guidance for people trying to quit smoking, plus referral to a health facility when follow-up care is needed. Counsellors help callers understand the risks of smoking and plan how to stop. The same support is also offered through Kemenkes chatbots on WhatsApp, Telegram and Facebook.

Source: Kementerian Kesehatan RI — Layanan Konseling Berhenti Merokok (0-800-177-6565) , ANTARA News — Kemenkes sediakan konseling berhenti merokok melalui 08001776565

Who runs the Indonesian quitline?

Quitline.INA is run by the Ministry of Health (Kementerian Kesehatan RI), through its Directorate for the Prevention and Control of Non-Communicable Diseases (Direktorat P2PTM). It was first launched in 2016 as part of national tobacco-control efforts.

Source: Kementerian Kesehatan RI — Layanan Konseling Berhenti Merokok (0-800-177-6565) , Direktorat P2PTM, Kemenkes — Quitline.INA 0-800-177-6565 (free call service)

What language is the helpline in, and how do I use it?

Quitline.INA serves callers in Indonesian (Bahasa Indonesia). Simply dial 0800-177-6565 from a phone in Indonesia to speak with a counsellor for free. If the phone line is temporarily suspended, you can use the Kemenkes cessation chatbots on WhatsApp, Telegram or Facebook, or visit your nearest Puskesmas for in-person counselling.

Source: Direktorat P2PTM, Kemenkes — Quitline.INA 0-800-177-6565 (free call service) , Direktorat P2PTM, Kemenkes — Pengumuman Operasional Layanan Quitline.INA