Quit Smoking Helpline in Luxembourg

Frequently asked questions

Is there a national quitline in Luxembourg?

Yes. The toll-free number 8002 6767 connects you to Luxembourg's national Smoking Cessation Support Programme, set up by the Ministry of Health together with the CNS. Advisers answer Monday to Friday from 8:00 to 16:30 and can explain how the medically supervised quit programme works. The Fondation Cancer separately runs a free advice line on 45 30 331.

Source: Portail Santé — Programme d'aide au sevrage tabagique , Fondation Cancer Luxembourg

Is help to quit smoking free in Luxembourg?

Calling 8002 6767 is free. Within the national programme, the first and the final (eighth-month) consultations are reimbursed at 100% by the CNS, and the other medical consultations are reimbursed at the usual rate. Cessation medications are reimbursed at 50% at the end of the programme, up to a maximum of 100 €. Advice from the Fondation Cancer and the Ligue médico-sociale is free.

Source: Caisse nationale de santé (CNS) — Dépendance au tabac , Fondation Cancer Luxembourg

What languages is help available in?

Luxembourg is officially multilingual, so cessation help is usually available in French, German and Luxembourgish, and often in English and Portuguese given the country's communities. The programme's printed materials are published in French and German. If you need a specific language, it is worth asking when you call so an appointment can be arranged accordingly.

Source: Portail Santé — Programme d'aide au sevrage tabagique , Santé Luxembourg

What in-person cessation help exists, and is it reimbursed?

You can have free consultations with a tobacco specialist through the Ligue médico-sociale (in Luxembourg City, Esch-sur-Alzette, Dudelange and Ettelbruck) and at hospitals such as the Centre Hospitalier de Luxembourg. The national programme itself is built around medical consultations with a doctor of your choice, with the first and last visits reimbursed in full by the CNS and the others at the standard rate.

Source: Portail Santé — Programme d'aide au sevrage tabagique , Caisse nationale de santé (CNS) — Dépendance au tabac

Who runs the Luxembourg quit-smoking line and when can I call?

The 8002 6767 line is run as part of the national Smoking Cessation Support Programme by the Ministry of Health and the CNS. Advisers answer Monday to Friday from 8:00 to 16:30; outside those hours you can also write to the programme by email. The Fondation Cancer additionally keeps a 24/7 answering service on 45 30 331.

Source: Portail Santé — Programme d'aide au sevrage tabagique , Fondation Cancer Luxembourg