Austria Quitline — Rauchfrei Telefon 0800 810 013

Frequently asked questions

Is there a national quitline in Austria?

Yes. The Rauchfrei Telefon on 0800 810 013 is Austria's national stop-smoking line. It is a joint initiative of the social insurance carriers, the federal states and the Health Ministry, operated by the Österreichische Gesundheitskasse (ÖGK), and serves the whole country. Clinical and health psychologists trained in tobacco cessation provide the counselling.

Source: Gesundheitsportal des Bundes — Nikotinsucht: Beratung & Hilfe , Österreichische Sozialversicherung — Das Rauchfrei Telefon

Is help to quit smoking free in Austria?

Yes. The Rauchfrei Telefon is toll-free on 0800 810 013, and both the counselling itself and any follow-up calls are free of charge. The service is funded through Austria's social insurance system, so there is no cost to the caller. The online resources at rauchfrei.at are free to use as well.

Source: Rauchfrei Telefon — Beratung vom Rauchfrei Telefon , Österreichische Sozialversicherung — Das Rauchfrei Telefon

What does the Rauchfrei Telefon offer?

The line gives anonymous, individual counselling on stopping smoking: motivation, planning a quit date, coping with cravings and preventing relapse. Advisors can also arrange follow-up phone appointments and call you back, so the same psychologist accompanies you through the quit process over several sessions. They explain the different cessation methods, including nicotine replacement products and prescription medicines.

Source: Rauchfrei Telefon — Beratung vom Rauchfrei Telefon

When can I call the Rauchfrei Telefon?

The Rauchfrei Telefon is staffed Monday to Friday from 10:00 to 18:00. Outside those hours you can leave your details or book a callback through the rauchfrei.at website, and an advisor will phone you back during opening hours.

Source: Rauchfrei Telefon (rauchfrei.at) , Gesundheitsportal des Bundes — Nikotinsucht: Beratung & Hilfe

Who runs the Rauchfrei Telefon and does it cover medication?

The Rauchfrei Telefon is operated by the Österreichische Gesundheitskasse (ÖGK) as a joint initiative of the social insurance carriers, the federal states and the Health Ministry. Counselling is provided in German by clinical and health psychologists, who also advise on nicotine replacement therapy and prescription cessation medicines and can refer callers to suitable programmes in their region.

Source: Österreichische Sozialversicherung — Das Rauchfrei Telefon , Rauchfrei Telefon — Beratung vom Rauchfrei Telefon