Mexico Quitline — Línea de la Vida – 800 911 2000

Frequently asked questions

Is there a national quitline in Mexico?

Yes. The Línea de la Vida, reached at 800 911 2000, is Mexico's national line for mental health and addictions, and it includes support for people who want to quit smoking. Run by the Secretaría de Salud, it offers information, brief telephone interventions and referrals to local services anywhere in the country.

Source: CONASAMA — Línea de la Vida 800-911-2000

Is help to quit smoking free in Mexico?

Yes. Calls to the Línea de la Vida (800 911 2000) are free of charge. In-person treatment is also free at the public Centros de Atención Primaria en Adicciones (UNEME-CAPA) and at specialised stop-smoking clinics within the public health system, where smokers receive medical and psychological support to quit.

Source: CONASAMA — Línea de la Vida 800-911-2000 , Secretaría de Salud — Centros especializados para dejar de fumar

When can I call the Línea de la Vida?

The Línea de la Vida operates 24 hours a day, every day of the year. You can call 800 911 2000 at any time, including nights, weekends and holidays, and reach a specialist for guidance on quitting smoking and other addictions.

Source: CONASAMA — Línea de la Vida 800-911-2000

What in-person help is available in Mexico?

The Centros de Atención Primaria en Adicciones (UNEME-CAPA) offer free outpatient treatment for tobacco and other addictions across the country. Specialised clinics such as the Clínica de Ayuda para Dejar de Fumar at the Instituto Nacional de Enfermedades Respiratorias (INER) provide comprehensive care, including medical assessment, psychological support and tests such as spirometry.

Source: Secretaría de Salud — Centros especializados para dejar de fumar , INER — Clínica de ayuda para dejar de fumar (Tabaquismo y EPOC)

Is the call confidential and who runs the service?

Yes. The Línea de la Vida is a free and confidential service operated by the Secretaría de Salud through CONASAMA, which works together with CONADIC (the Comisión Nacional contra las Adicciones). Trained health professionals answer the calls and you can seek help for yourself or for someone close to you. Services are provided in Spanish.

Source: CONASAMA — Línea de la Vida 800-911-2000 , CONADIC — Comisión Nacional contra las Adicciones