Poland Quitline — Telefoniczna Poradnia Pomocy Palącym – 801 108 108

Frequently asked questions

Is there a national quit-smoking helpline in Poland?

Yes. The Telefoniczna Poradnia Pomocy Palącym (TPPP) on 801 108 108 is Poland's national stop-smoking helpline. It is operated by the Narodowy Instytut Onkologii (National Institute of Oncology) in Warsaw and offers free, confidential help to anyone who wants to quit tobacco. You can also reach advisers on 22 211 80 15.

Source: Telefoniczna Poradnia Pomocy Palącym — Jak rzucić palenie , Narodowy Instytut Onkologii (NIO-PIB) — Poradnia Pomocy Palącym

How much does calling 801 108 108 cost?

The counselling is free of charge. The phone call is not necessarily free, though: from a landline the 801 number is billed as a single local-call unit, and from a mobile it is charged at your operator's standard rate. Mobile users can instead dial 22 211 80 15, which is also billed at the operator's rate.

Source: Telefoniczna Poradnia Pomocy Palącym — Jak rzucić palenie

What support does the Telefoniczna Poradnia Pomocy Palącym offer?

Advisers provide free specialist counselling tailored to each caller rather than a one-size-fits-all script. They help you build your own quit plan, talk through nicotine withdrawal and the mechanics of addiction, and explain pharmacotherapy options. The line also allows longer-term contact with the same therapist across several calls.

Source: Jak rzucić palenie — po co dzwonić pod 801 108 108 , Narodowy Instytut Onkologii (NIO-PIB) — Poradnia Pomocy Palącym

When can I call 801 108 108?

Advisers answer Monday to Friday from 9:00 to 21:00 and on Saturday from 9:00 to 15:00. If you cannot get through or prefer to be contacted, you can send an email with your phone number and an adviser will call you back.

Source: Telefoniczna Poradnia Pomocy Palącym — Jak rzucić palenie , Jak rzucić palenie — po co dzwonić pod 801 108 108

Who runs the Polish quitline?

The helpline is run by the Narodowy Instytut Onkologii im. Marii Skłodowskiej-Curie – Państwowy Instytut Badawczy (NIO-PIB), the National Institute of Oncology in Warsaw, and is financed by the Minister of Health. The institute also runs an in-person Poradnia Pomocy Palącym offering medical and psychological consultations.

Source: Narodowy Instytut Onkologii (NIO-PIB) — Poradnia Pomocy Palącym