Quit Smoking Helpline in Singapore

Frequently asked questions

Is there a free quit-smoking helpline in Singapore?

Yes. The HPB QuitLine on 1800 438 2000 is a toll-free national helpline run by the Health Promotion Board. Trained Quit Consultants help callers plan their quit date, deal with cravings, choose between NRT and prescription medication, and enrol in the I Quit Programme. Airtime charges may apply for mobile calls to 1800 service lines.

Source: HealthHub — I Quit Programme (Health Promotion Board) , Health Promotion Board — Substance abuse / quit smoking

Is help to quit smoking free in Singapore?

The QuitLine, the I Quit 28-Day Countdown and self-help resources from HPB are free. Face-to-face cessation services at polyclinics and Healthier SG clinics are heavily subsidised for Singapore Citizens and Permanent Residents, and additional subsidies apply for medication when a smoker meets the clinical criteria (for example a Fagerström score of 3 or above). NRT is available over the counter from community pharmacists.

Source: Agency for Care Effectiveness — Promoting smoking cessation and treating tobacco dependence (Feb 2025) , Primary Care Pages — Smoking Cessation (Healthier SG)

When can I call the Singapore QuitLine?

The QuitLine on 1800 438 2000 is staffed during HPB office hours, generally Monday to Friday, 8am to 6pm, excluding public holidays. Outside those hours, you can leave a callback request, sign up for the I Quit Programme online at healthhub.sg, or use the I Quit mobile app for round-the-clock self-help tools.

Source: HealthHub — I Quit Programme (Health Promotion Board) , Health Promotion Board — Substance abuse / quit smoking

What languages does the QuitLine support?

HPB designs the I Quit Programme for Singapore's multilingual population, and supporting materials such as the Quit For Life booklet are published in all four official languages: English, Mandarin Chinese, Malay and Tamil. Quit Consultants on 1800 438 2000 are typically able to assist callers in English and Mandarin, and can usually arrange Malay or Tamil-speaking support on request when you call back.

Source: HealthHub — I Quit Programme (Health Promotion Board)

Are there digital or incentive programmes I can join?

Yes. The I Quit 28-Day Countdown rewards nicotine-free milestones with HPB eVouchers worth up to S$100 (S$50 at 28 days, S$30 at 3 months, S$20 at 6 months), and you can choose between an SMS journey (daily texts for 28 days) or tele-counselling with weekly QuitLine calls. The I Quit mobile app and the network of more than 150 participating retail pharmacies extend support beyond polyclinic visits.

Source: HealthHub — I Quit Programme (Health Promotion Board) , Agency for Care Effectiveness — Promoting smoking cessation and treating tobacco dependence (Feb 2025)